Privacy Policy

At Jordan Fox Photography, we are committed to protecting your personal data and respecting your privacy. This privacy policy explains how we collect, use, and protect your information when you interact with our website (www.jordanfoxphotography.co.uk) or use our services.

1. Who We Are

The data controller responsible for your personal data is:

Jordan Fox Photography
Market Street, Rugeley, England, WS15, United Kingdom
Email: jordan@jordanfoxphotography.co.uk
Phone: +44 7904 632 276
Website: www.jordanfoxphotography.co.uk

2. What Information We Collect

We may collect and process the following personal data:

  • Contact Information: Name, email address, phone number, and postal address.

  • Booking Details: Names, addresses, and contact information of the person booking and using our services.

  • Session Information: Names, ages, and gender of participants in photography sessions.

  • Communication Records: Emails, messages via social media, and notes from conversations to provide the best service.

  • Payment Information: Details required to process payments (via secure third-party providers like Stripe or PayPal).

  • Website Usage Data: IP address, browser type, and cookies to improve website functionality and user experience.

3. How We Collect Your Data

We collect data in the following ways:

  • Directly from You: When you fill out forms on our website, contact us via email, phone, or social media, or book a session.

  • Automatically: Through cookies and analytics tools when you visit our website.

  • Third Parties: Payment processors (e.g., Stripe, PayPal) and online gallery platforms (e.g., Pixieset).

4. How We Use Your Data

We use your personal data for the following purposes:

  • To provide photography services and deliver products.

  • To communicate with you regarding your booking or inquiries.

  • To process payments securely.

  • To send marketing emails (only if you have opted in).

  • To improve our website and services through analytics.

5. Legal Basis for Processing

We process your data under the following legal bases:

  • Contractual Obligation: To fulfill our contract with you (e.g., providing photography services).

  • Consent: For marketing communications (you can withdraw consent at any time).

  • Legal Obligation: To comply with tax and accounting laws.

  • Legitimate Interest: To improve our services and protect our business.

6. Data Sharing

We do not sell your data to third parties. However, we may share your data with:

  • Postal Services: To deliver products or documentation.

  • Manufacturers: For direct delivery of products (e.g., photo albums).

  • Payment Processors: Stripe and PayPal for secure payment transactions.

  • Online Galleries: Pixieset for hosting and sharing your photos.

7. Data Retention

We retain your data for as long as necessary to:

  • Fulfill our contract with you.

  • Comply with legal obligations (e.g., tax records for 6-10 years).

  • Provide ongoing services (e.g., reprints or additional orders).

You may request the deletion of your data at any time by contacting us at jordan@jordanfoxphotography.co.uk.

8. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device. We use:

  • Essential Cookies: For website functionality.

  • Analytics Cookies: To track website usage and improve performance.

You can manage or disable cookies through your browser settings. Note that disabling cookies may affect website functionality.

9. Data Security

We take data protection seriously and implement the following measures:

  • Encrypted storage of files on secure devices.

  • Regular backups to encrypted external drives and cloud storage.

  • Secure payment processing via trusted third-party providers.

10. Your Rights

Under GDPR, you have the following rights:

  • Access: Request a copy of the data we hold about you.

  • Rectification: Correct inaccurate or incomplete data.

  • Erasure: Request the deletion of your data ("right to be forgotten").

  • Restriction: Limit the processing of your data.

  • Portability: Request your data in a machine-readable format.

  • Objection: Object to data processing for direct marketing.

  • Withdraw Consent: Withdraw consent for marketing communications at any time.

To exercise your rights, contact us at jordan@jordanfoxphotography.co.uk.

11. Marketing and Promotional Consent

With your consent, we may use your images for marketing purposes, including:

  • Social media (e.g., Facebook, Instagram, TikTok).

  • Our website and online galleries.

  • Printed materials (e.g., brochures, studio samples).

You can opt out of marketing use at any time by emailing jordan@jordanfoxphotography.co.uk.

12. Third-Party Services

We use third-party services to provide our services, including:

  • Pixieset: For online photo galleries.

  • Stripe and PayPal: For secure payment processing.

  • Google Analytics: To analyze website traffic.

Please review their privacy policies for more information.

13. Updates to This Policy

We may update this privacy policy from time to time. The latest version will always be available on our website. Significant changes will be communicated via email or website notification.

14. Contact Us

If you have any questions or concerns about this privacy policy or how we handle your data, please contact us at:

Jordan Fox Photography
Market Street, Rugeley, England, WS15, United Kingdom
Email: jordan@jordanfoxphotography.co.uk
Phone: +44 7904 632 276

If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk.

15. Effective Date

This privacy policy is effective as of October 21, 2025.